2018 is coming to an end, and the technology industry is detecting the trends that will play a key role during the next 12 months. In 2019 we expect major developments that will improve processes and maximise benefits in companies from all sectors.
These are the trends to look out for in 2019:
➡️ Cloud technologies are the future.
The cloud will be ubiquitous, and provide speed, efficiency and innovation. According to Gartner, in 2021 more than half of global companies that already use the cloud will adopt a complete cloud architecture. The use of multiple cloud platforms will reduce costs, eliminate inactivity time and assure a uniform performance. What’s more Edge Computing is coming into the scene to provide answers in real time, as the only technology that can currently provide these insights.
➡️ What companies do with their data will define their business model.
Companies that manage to give value to their data will be the digital organisations of the future. Consultancy will become more important to align technological advances with business strategies. Data will be so highly valued that it will give even more value to companies than their traditional business activities; and managing this information will become one of the most important tasks.
➡️ Machine Learning will start to deliver tangible results.
Machine Learning technologies need access to large and diverse quantities of data, so open source data will be key in 2019. Machine Learning will become the backbone of companies, improving business processes and delivering tangible results – and although it will be a slow process it will begin to be a tool for innovation in all industries, especially the economic and financial sector.
➡️ Artificial Intelligence will play a leading role.
Artificial Intelligence is a prominent part of innovation and investment in the technology sector. Most companies already know the benefits of Big Data, and have teams dedicated to obtaining and analysing the data – if an organisation does not have its sights set on Big Data, it is already falling behind. The focus for 2019 will be to apply artificial intelligence to improve processes, automise tasks, and add a strategic value for business.
➡️ The online marketplace will become the new traditional business model.
The physical and digital marketplace will join together to give the user a unified experience. Big brands will apply technologies such as artificial intelligence in their physical shops to compete with their digital rivals. In 2018 we saw important companies such as Toys R Us, fall under the pressure to innovate, highliting the need for companies to adapt to the digital marketplace to increase sales.
➡️ Brands will use intelligent marketing technologies.
Data Intelligence will boost a more personalised and less expensive user experience. Clientes are more and more technology savvy and their expectations are higher, requiring more sophisticated marketing techniques. Customer satisfaction technologies will be necessary to provide quality services and products. Technologies including CRM or chatbots that use natural language processing, will help retailers and e-commerce to improve communication with their clients, and according to Forbes, they will be used by 40% of businesses by the end of 2019.
➡️ Blockchain will improve the security of digital identity.
Blockchain is an open and shared registry that can document all types of operations in an efficient, verifiable and permanent way. In 2019 it will be the driving force for new applications in many industries, such as managing personal data; offering solutions for the lack of security when it comes to digital identity. What’s more the option to join containers and blockchain through container platforms, will create new opportunities for developers in 2019.
➡️ 5G will be the norm.
5G will irrupt, it will improve efficienct, and the companies who adopt this technology will gain a competitive advantage. However 5G could increase the possibility of security threats.
➡️ Cyber attacks will continue.
Cyber attacks will become an increasingly real problem according to Amit Yoran, the first director of the United States Department of Homeland Security. Security has become a basic requirement and must be something that is integrated from the beginning, and present in each part of a development project – the code must be secure, as well as the design and processes.
➡️ The Internet of Things (IoT) will carry on growing.
Industrial IoT, smart cities and wearables are gathering and producing more sophisticated data than ever before. In 2008, the number of devices connected to the Internet was greater than the number of people on earth, and by 2020 it is expected that there will be more than 50,000 million connected devices. Many companies will adopt storage solutions to meet performance and scalability challenges, and the vast amounts of data will be the basis for automation, advanced analytics and artificial intelligence.
➡️ Technology will help to keep talent in a competitive market.
In 2019 occupational well-being will improve, thanks to technologies based on empathy that give companies insights to help them understand and ease their employee’s daily routine, says Armen Berjikly, senior director of growth strategy at Ultimate Software. And speaking of digital talent, with the rise of artificial intelligence, interpersonal skills and social competences such as being creative or showing empathy, will become more important, as something that only humans can do.
➡️ Any company will be able to apply and profit from new technologies.
The technologies that until now have seemed difficult to apply to the reality of business, are going to become useful tools that become part of the operation of any company. Analytics, machine learning, artificial intelligence, blockchain, containers, robotics, and virtual and augmented reality will start to show results. In addition, with the introduction of the IT as a Service model (Itaas), large or small companies will be able to implement personalised services to focus their efforts on what really matters to their audience.
In Teralco Group we provide innovative solutions that will drive the technological transformation of your company in 2019. Our team of specialists will guide you from the start to identify countless measurable factors, automate processes, provide a smooth service with optimal results, which will increase your productivity and generate business for a strategic advantage.
For more information, do not hesitate to contact our team of specialists, who will help you begin the digital transformation of your company today.